About us

DHHC Nurse

Welcome to Derby Home HealthCare

Derby Home Healthcare is not just a traditional homecare business. We believe in going the extra mile to offer people-centred care, addressing our patient’s unique and multiple physical and emotional needs through compassionate care and a multi-disciplinary approach.

Derby Home Healthcare leverages 25 years of experience of the Derby Group of Companies and the decades of experience of our highly trained healthcare professionals. We are dedicated to offering quality you can trust, setting a new standard for convenient and affordable care. We are guided by global best practices for personalized medical and non-medical services, with a goal of improving the overall health and well-being of families and communities in the UAE.

Why Choose Us?

People-Centered Care Tailored to Patients’ Needs:

  • We believe in person-centered, compassionate care that considers our patients’ unique medical, social, and cultural needs.
  • We provide discrete medical and non-medical support rooted in empathy and respect, minimizing disruptions to the individual’s daily routine and privacy, facilitating our patients’ independence and dignity.
  • Our care does not end with our visit. We make the extra effort to follow-up and check if there is any additional support required.

High Quality, Motivated Professional Staff 

  • High quality medical and non-medical support provided by experienced and specialized registered nurses and trained caregivers
  • Our healthcare providers follow evidence-based, global best practices to deliver exceptional patient care and clinical outcomes

  • We offer empathetic care based on two-way dialogue with patients and their families

Affordable and convenient

  • 24/7 services at the patient’s doorstep, whether at home, the office, a hotel or another place of convenience.
  • Doctor-on-call services and/or routine nursing/caregiver support available within 30-45 minutes, eliminating the need for hospital references, traveling, queuing.
  • We can provide services to a wide range of clients, including tourists who are in new and unfamiliar environments, homebound or recently discharged patients, injured/immobile patients, expectant mothers and the elderly.
  • We deliver affordable, individualized care, allowing patients to access the services they need at a cost that fits their budget and supports their independence.

Our Mission

Vision: To transform home-based healthcare by setting a new standard for convenient, affordable and high-quality care. Grounded in a people-centered, personalized approach, we provide medical and non-medical services to improve the overall health and well-being of families and communities in the UAE.

Mission: To become the trusted partner of choice for 24/7, home-based on-demand and routine wellness and recovery health services in the UAE and GCC, recognized for high quality, adherence to global best practices, and whole person-centered care

Our Seamless Process

1

Call or WhatsApp Us:

You or your loved one will be connected to a patient relations executive who will take down your basic information.

2

Assessment with Care Navigator:

You will be assigned to a Care Navigator who will assess your unique needs and preferences. S/he will develop and share a personalized care plan and match you with a relevant highly qualified healthcare professional/ caregiver with a quotation to meet your needs.

3

Meet your assigned Healthcare professional/ Caregiver:

Get to know your caregiver through an initial meeting to ensure it is a good  match for all involved. You also have the option of doing paid trial day(s) before making a longer commitment. Your satisfaction is our priority!

1

Call or WhatsApp Us:

You or your loved one will be connected to a patient relations executive who will take down your basic information.

2

Assessment with Care Navigator:

You will be assigned to a Care Navigator who will assess your unique needs and preferences. S/he will develop and share a personalized care plan and match you with a relevant highly qualified healthcare professional/ caregiver with a quotation to meet your needs.

3

Meet your assigned Healthcare professional/ Caregiver:

Get to know your caregiver through an initial meeting to ensure it is a good  match for all involved. You also have the option of doing paid trial day(s) before making a longer commitment. Your satisfaction is our priority!

1

Call or WhatsApp Us

2

Your Derby Care Navigator assesses your unique needs and develops a personalized care plan

3

Meet your assigned Healthcare professional/ Caregiver

1

Call or WhatsApp Us

2

Your Derby Care Navigator assesses your unique needs and develops a personalized care plan

3

Meet your assigned Healthcare professional/ Caregiver

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Happy Patients
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Years of Experience
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Professional Nurses

Our Focus

ALL SERVICES

Our Values

  • Whole-person care: We partner with patients and families to understand the diverse needs of the individual and respond to his or her unique requirements using a multi-disciplinary, holistic approach.

  • Mutual Respect: We recognize the importance of two-way communication and mutual respect between staff and patients, grounded in age, gender and cultural sensitivity.

  • Excellence: Continuously striving to be the best, we constantly push the boundaries of quality home healthcare services aligned with global best practices.

  • Collaboration: Qualified, motivated and compassionate staff with diverse backgrounds and specializations are at the heart of our work. Our teams collaborate to deliver results to our patients and families.

  • Accountability: We focus on patient safety, privacy, and high quality service, adapting our care plan based on feedback and the evolving needs of our patients.

We believe in affordable HOME healthcare for all

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